Privacy Policy

Last updated: June 2026

1. Who We Are

Calgary Geothermal Inc. ("we," "us," or "our") operates calgarygeothermal.ca. We provide geothermal heating and cooling installation, maintenance, repair, and design services in Calgary, AB and the surrounding area. Questions about this policy can be directed to info@calgarygeothermal.ca.

2. Information We Collect

We collect personal information only when you voluntarily provide it through our contact form. This may include:

• Your name and contact details (phone number, email address)
• Property information (property type, location)
• Details about the service you are enquiring about
• Any additional information you choose to include in your message

We do not use cookies for tracking, do not run advertising pixels, and do not collect any information passively beyond standard web server logs (IP address, browser type, page visited) that are retained briefly for security and diagnostic purposes.

3. How We Use Your Information

Information submitted through our contact form is used solely to:

• Respond to your enquiry or service request
• Schedule site assessments or service appointments
• Provide quotes and project information

We do not use your information for marketing purposes without your consent, and we do not send unsolicited commercial messages.

4. Sharing of Information

We do not sell, rent, or trade your personal information to any third party. Your information is not shared with outside organizations except where required by law or with your explicit consent.

5. Data Retention

We retain enquiry and project information for as long as is reasonably necessary to manage the business relationship and comply with applicable legal obligations. You may request deletion of your personal information at any time by contacting us.

6. Your Rights

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA), you have the right to:

• Know what personal information we hold about you
• Request corrections to inaccurate information
• Withdraw consent for the use of your information
• Request that your information be deleted

To exercise any of these rights, contact us at info@calgarygeothermal.ca or call (403) 770-9665.

7. External Links

Our website may contain links to external sites (such as government rebate programs). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects when the policy was last revised. Continued use of our website following any update constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please reach out:

• info@calgarygeothermal.ca
• (403) 770-9665